Introduction:
Welcome to Glamastay – your new way of booking glamping experiences and adventures. At Glamastay, we believe that every getaway should be an unforgettable escape, filled with luxury, nature, and unparalleled relaxation. Our platform is designed to seamlessly connect guests with the most enchanting glampsites, offering a curated selection of unique accommodations for your next outdoor retreat.
Discover hidden gems, cozy retreats, and stunning landscapes, all within reach through Glamastay. With our intuitive interface and comprehensive listings, finding your dream glamping getaway has never been easier. Whether you’re seeking a tranquil weekend retreat or an exhilarating outdoor adventure, Glamastay has the perfect option to suit your every desire.
Embrace the magic of glamping and embark on your next journey with Glamastay – where every stay is an experience to remember.
Definitions:
- Guest: Refers to individuals booking accommodations through the Glamastay platform.
- Host: Refers to individuals offering their glampsites for booking on Glamastay.
- Reservation: The act of booking accommodations through the Glamastay platform.
- In-app messaging: Communication tool within the Glamastay app, enabling seamless communication between hosts and guests.
- Glampsites: Unique accommodations listed on Glamastay, ranging from luxurious tents to charming cabins, set amidst breathtaking natural landscapes.
- Cancellation system: Glamastay operates on a three-tiered cancellation system, where hosts can set their cancellation policies, impacting refund amounts and cancellation fees.
Booking Process:
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- Guests can easily search for available accommodations using the search area on Glamastay.
- Advanced filters are available to help guests narrow down their search and find accommodations that meet their specific needs and preferences.
Pricing:
- Pricing displayed on Glamastay includes taxes to provide guests with transparent and upfront pricing.
- A 3% transaction fee is added to cover the costs associated with our secure payment systems, such as PayPal and Stripe. This fee ensures the safety and security of all transactions on our platform.
Payment Terms:
- Payment is required upfront upon booking to confirm the reservation.
- Guests can choose from various accepted payment methods to complete their booking securely.
- It is essential for guests to review the host’s cancellation policy before making a booking to understand their rights regarding refunds and cancellations.
Reservation Policies:
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Cancellation Policy:
- Each host on Glamastay selects a cancellation policy based on their preference.
- Regardless of the host’s chosen policy, the refund will be the total amount minus Glamastay fees.
- Super Strict Policy: If you cancel at least 30 days before check in date and time, you will receive a 50% refund (minus Glamastay fees). If you cancel within 30 days of the check in date, no refund shall be given.
- Strict Policy: If you cancel at least 14 days before the check in date and time, you will receive a 50% refund (minus Glamastay fees). If you cancel within 14 days of the check in date, you won’t receive a refund.
- Moderate Policy: If you cancel at least 14 days before your check-in day and time, you’ll receive a full refund (minus Glamastay fees). If you cancel within the 14 days before check-in, there will be no refund.
- Flexible Policy: If you cancel at least 72 hours before your check-in day and time, you’ll receive a full refund (minus Glamastay fees). If you cancel less than 72 hours before check-in, there will be no refund.
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Modification Policy:
- Guests are unable to modify their reservation via Glamastay after booking. It is important for guests to review all booking details carefully before confirming their reservation. For any modification requests, guests much contact their host directly through the messaging facility though the host is not obliged to meet the request.
General Provisions:
- These Terms and Conditions constitute the entire agreement between you and Glamastay regarding the use of our platform.
- Glamastay reserves the right to modify or update these Terms and Conditions at any time without prior notice.
- If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall still be in full force and effect.
- By using Glamastay you agree to these terms & conditions